CallAssist call center software is a modem based
telemarketing dialer that allows a
single operator to quickly make a large number of outbound telemarketing
calls. It's ideal for small call centers or the telemarketer working
by themself. Download
CallAssist Call Center Software and use
CallAssist call center software to have the following features at
your fingertips:
Rescheduling Call Backs & Call Back Reminders
One of the great features in the CallAssist call
center software is the ability to schedule call backs. In the Dial List Card
area shown below you will notice a section near the top of the card called ‘Call Back’. Under the title there is a row labelled ‘Call Back?’ (with a question mark). To set a Call Back reminder
you just click in the white cell to the right which has the words ‘Click To Reschedule’. Doing so will make a date time appear to the right of the ‘Date Time’ label. The date time will be the current time plus 30 minutes or whatever delay you have setup. You can also edit this date time by clicking into the cell.
When a call back is due CallAssist displays a
flashing message above the Dial List Grid on the main screen. The
message reminds you that there are Call Backs now due. To view the contacts in the Dial List that have been scheduled to be called back
just click on the ‘Call Backs’ button in the main toolbar.
Bonus Software: When you purchase CallAssist
Call Center Software (Advanced Life or Advanced 12 Month
Rental) we will give you a free
registration key for NumberGenie
so you can generate your own telephone numbers SAVING you the
expense of purchasing telephone number lists.
NumberGenie is a telephone number generator that will create a list of phone numbers for you to import into your telemarketing software or your auto dialer software. You can set the prefix as well as the suffix to use with each number, plus the highest and lowest numbers you want in the group of generated numbers. The numbers will be randomised so avoiding issues with sequential dialling. With NumberGenie you no longer need to hire telemarketing lists as you can easily generate as many phone numbers as you need at any time.