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Acarda Messenger Autodialer for Survey

Acarda Messenger Survey (and polling) autodialer software automatically phones a list of people and asks them a set of questions that they can respond to using their telephone keypad.  You set when it is to make the phone calls, record your questions (using Acarda Messenger's Prompt Editor) and it will do the rest.    Use it to carry out market research, carry out telephone polls, test  new ideas and to gather opinions. Get quick and immediate results without having to employ people to carry out your research!

Download Acarda Messenger for Survey to try for free, click here.
Download Acarda Messenger Survey Help Files, click here.
Download a PDF Acarda Messenger for Survey Product Sheet  here.
To download select the word 'here', right click your mouse and select Save Target As
Look at pricing details for Acarda Messenger for Survey click here.

How It Works

The Acarda Messenger for Survey Research and Polling Autodialer can generate a list of random phone numbers and then automatically phone these numbers. You can also import a list of telephone numbers that you might have in another application, or you can manually enter the telephone numbers into Acarda Messenger Survey. You can ensure certain numbers won't ever be telephoned, eg emergency services, police etc, by listing their numbers in an Exclude list.

When the Acarda Messenger for Survey software phones the people on your list, it can ask the person who answers the phone some preliminary questions to determine if they are the best person to complete the survey. If the call is answered by an answer machine, a summary message can be left, rather than the full message.  Once the right person is on the phone it will play up to 9 survey questions and ask for a response.  People answer the questions by pressing the appropriate number on their telephone keypad, e.g. press 1 for 'Yes' or 2 for 'No'. They can also enter multi-digit answers, e.g. their birth date.

Acarda Messenger for Survey keeps placing calls until all the people on your list have been phoned, or the preset stop time is reached for that day. It will automatically reschedule new attempts of failed numbers (busy or not answered).  You can view, print and export results of all the calls and people's answers to each question.

Key Features

  • Free evaluation download
  • Automatically place telephone calls & convey voice messages
  • Every part of the phone message heard by the call recipient can be recorded and played in a voice of your choice, ie from the initial greeting to the farewell message.
  • Up to 10 sets of messages can be recorded and played simultaneously ie ten different surveys
  • Use the software on up to 12 telephone lines at the same time, depending on the hardware installed.
  • Set start and stop times for each day of the week.
  • Automatically generate a random list of telephone numbers to call
  • Import a list of telephone numbers
  • Allow manual setup and editing of the list of phone numbers within Acarda Messenger
  • Prevent calls being made to numbers you want to exclude, eg emergency services
  • Gives recipients the option of being added to a Do Not Call List
  • Do Not Call List numbers can easily be added to the Exclude List
  • Configurable number of delivery attempts for busy or no answer calls
  • Play a different message if call answered by answer machine
  • Identifies fax numbers rung and allows you to print out/export a list of them
  • Verify the listener is the best person to complete the survey
  • Wait till the best person comes to the telephone
  • Ask for a time to ring back when the best person will be available
  • Ask up to nine different questions
  • End call after any question depending on person's response.
  • Answers given by pressing telephone keypad.  Multi-digit responses e.g birthdate, as well as single digit options allowed.
  • Reports the results of calls, as well as responses to each questions. Reports can be exported for further analysis.
  • Displays call statistics
  • Extensive On-Screen Help
  • Supports Windows NT4/2000/XP, 95/98/ME

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